No re-keying orders.
Penny captures items, quantities, modifiers and guest details, then sends the completed order into your POS.
POS Integration
Penny works
with the POS
you already use.
Penny answers the phone, takes the order, confirms the details, and sends it directly into your POS—so your team can keep moving without re-keying phone orders.
01
Customer callsPenny answers every call with a friendly, on-brand voice.
02
Penny takes the orderCaptures items, handles customizations, and confirms details.
Penny takes the orderCaptures items, handles customizations, and confirms details.
03
Order confirmedPenny repeats the order back to the customer for accuracy.
04
Into your POSThe order is sent directly into your POS—no re-keying required.
Built for real restaurants
Less manual entry. More time for what matters.
Phone orders should not create a second workflow. Penny turns the call into a structured order and sends it where your team already works.
Keep your current workflow.
Your staff keeps working from the system they already know. Penny adds phone ordering without another screen to babysit.
Made for the rush.
Penny handles incoming calls and orders while your team stays focused on the guests already in the restaurant.
One call. One clean order.
From “hello” to your POS.
Penny builds the order as the guest speaks, confirms it back, and sends the final order directly into your restaurant workflow.
Items, quantities and modifiers captured
Guest and pickup details attached
Special requests included
Human handoff when the call needs it
Incoming order
2 × Margherita Pizza$28
1 × Caesar Salad$9
1 × Iced Tea$3
Sent to POS ✓
POS Connections
Keep the system your team already knows.
Penny is configured around your restaurant's POS and ordering workflow during onboarding.
Integration method and availability depend on your POS setup. We confirm the connection path during onboarding.
FAQ
Common questions.
No. When the POS connection is configured, Penny sends the confirmed order into the agreed restaurant workflow with the items, quantities, modifiers, special requests, and guest details already structured. The exact delivery method depends on the restaurant's POS setup.
Yes. Penny is designed to work around the system your team already uses rather than forcing a new day-to-day workflow. During onboarding, we confirm the best connection path for your specific POS, version, and configuration.
Penny can pass the ordered items, quantities, modifiers, special requests, guest information, pickup or delivery details, requested timing, and any notes your staff needs to fulfill the order correctly.
Penny follows the handoff rules you set. If a request needs staff involvement, Penny can transfer the call and provide the context already collected—including the customer's request and order details—so your team is not starting from zero and the customer does not have to repeat everything.
Ready to connect Penny to your POS?
Let's talk about your setup and how Penny can fit into your workflow.