by Incyte Works
PRICING

Powerful plans
for every restaurant.

Start simple, then scale Penny around your call volume, integrations, locations, and workflows.

Built for restaurants Human handoff when needed Plans that scale with you
CHOOSE YOUR FIT

Start at $299.
Scale when you need to.

Final pricing depends on expected call volume, integrations, routing needs, and the number of locations.

STARTER

Everything you need to get Penny answering.

Starting at$299/ month
per location
  • AI phone answering for one location
  • Menu, hours, specials, and FAQ training
  • Orders and reservation workflows
  • Human handoff when Penny needs help
  • Call context so staff are not left in the dark
Schedule demo →
FOR GROWING RESTAURANTS
PRO

More volume, deeper integrations, smarter workflows.

PricingCustombuilt around
your setup
  • Everything in Starter
  • Higher call-volume configurations
  • POS and reservation integrations where supported
  • Custom routing, escalation, and workflows
  • Reporting and conversation insights
Schedule demo →
MULTI-LOCATION

One Penny experience across your restaurant group.

PricingCustomfor groups
and enterprise
  • Everything in Pro
  • Multi-location deployment
  • Location-specific menus, hours, and knowledge
  • Centralized reporting and administration
  • Custom implementation and support
Talk to our team →

Predictable monthly plansKnow the structure before you launch.

Built around call volumeScale the plan with demand.

Integration readyConnect the tools your team uses.

Multi-location readyExpand Penny as your footprint grows.

WHY PRICING VARIES

Every restaurant has a different phone.

A single-location café with a straightforward menu has different needs than a restaurant group routing calls across locations, POS systems, reservation platforms, and departments.

That is why Penny starts at $299 per month, per location, then scales based on what your operation actually needs.

What can affect your plan?

01

Call volumeHow many conversations Penny handles each month.

02

IntegrationsPOS, reservation, or workflow connections.

03

Custom routingDepartments, locations, handoffs, and escalation logic.

04

Number of locationsOne restaurant or an entire group.

PRICING FAQ

Questions before you book a demo?

What is included in the $299 starting plan?+

The Starter plan is designed for a single restaurant location and includes Penny’s core phone-answering experience, restaurant-specific knowledge training, order and reservation workflows, and human handoff. Final pricing depends on expected call volume and your specific setup.

Does call volume affect pricing?+

It can. We scope expected call volume during onboarding so the plan fits the number and complexity of conversations Penny is expected to handle.

Can Penny integrate with my POS or reservation platform?+

Penny is designed to work with supported restaurant systems and workflows. The exact integration depends on your technology stack and may affect plan pricing.

Do you offer multi-location pricing?+

Yes. Restaurant groups can use a custom plan that accounts for the number of locations, shared or location-specific knowledge, routing, integrations, and reporting needs.

What happens if Penny cannot handle a request?+

Penny can hand the call to a person when configured to do so, while passing along context from the conversation so your staff and the caller do not have to start over.

READY TO GET STARTED?

Let’s find the right Penny plan for your restaurant.

We’ll walk through your call volume, menu, integrations, and workflow and recommend the right setup.

Schedule demo →