Penny FAQ
You run the restaurant.
Penny handles the phone.
Straight answers about setup, orders, integrations, and the moments when your team should step in.
Start here.
The essentials to get you familiar with how Penny works.
No exact match yet.Try a shorter phrase, or ask Incyte Works directly.
Built for real restaurants
Human handoff is built around your rules—not Penny’s.
You set the rules for when to transfer.
Penny captures the useful context first.
Your team stays focused on guests, not ringing phones.
Ready to hear the difference?